Reveals your organization’s greatest opportunities
 Eliminates siloed thinking
 Improves your top and bottom line

Outdated processes, new features, regulatory requirements, employee turnover, management turnover, greater or less volume than expected, one-off “special handling”, product issues, client issues, reversals and adjustments. Whatever the reason, you’re process has become a mess. Quality suffers, deliverables and service standards are missed, employees are frustrated, and clients are unhappy.

If you don’t think this is happening anywhere in your organization, you’re probably not looking close enough.

We all know that you can’t fix these types of problems with a trail of emails or a bunch of meetings – they’re largely ineffective and wildly inefficient. Ignoring the problem also doesn’t work. Neither does solving it in a silo. Imagine trying to fix your New Business on-boarding process without involving Sales, Client Service, Operations, and Finance. You’re going to miss out on a lot of great opportunities for improvement.

Compass Clover’s “Process Optimization” works with a cross functional team of your employees to define how work is actually being performed (usually not how anyone thought). Using a simple, standardized process mapping approach, along with a series of “Opportunity Searches”, the team identifies ways to eliminate waste and risk, while improving quality and timeliness, which all translates to greater ROI and more engaged employees.

You’ll be doing things “The Right Way”