Balanced Decision Making means the right balance of Effectiveness (Doing The Right Things) and Efficiency (Doing Things The Right Way). As you can see in the four quadrants, some organizations need help with Effectiveness, some with Efficiency, and some need help with both, but I have yet to come across a business that didn’t need help with either.

Compass Clover’s “Balanced Decision Making” is a combination of “Strategic Prioritization” and “Process Optimization”. Organizational Effectiveness is all about defining the few, most important goals that will best move your business forward, and then getting your entire organization aligned around those goals. Much easier said than done. More often than not the organization is not pulling in one direction, and that’s usually due to competing priorities, which could be driven by the various functional areas within the larger organization, or by senior leadership, or by supporting teams like IT or Finance, or possibly a combination of all three. Regardless, if the entire organization doesn’t have consistent priorities, it’s wasting a whole lot of time and resources and is not nearly as effective as it could be. Organizational Efficiency is about taking a broad view of your business processes to insure that any waste that has accumulated in your processes over time is eliminated. The results can be extraordinary in the form of reduced expenses, increased or accelerated revenue, improvements in client satisfaction, and a lift in employee engagement. All of these outcomes are driven by Balanced Decision Making.

You’ll be doing “The Right Things, The Right Way”